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Secrets Of Customer Relationship Management (Rahasia Manajemen Hubungan Pelanggan) - James G. Barnes
Rp108.000
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Service, Quality and Customer Satisfaction (Edisi 5) - Fandy Tjiptono
Rp154.000
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m.jpg "Manajemen Pemasaran Jasa (Edisi 3)") |
Manajemen Pemasaran Jasa (Edisi 3) - Rambat Lupiyoadi
Rp161.900
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Perilaku Konsumen - Ristiyanti Prasetijo
Rp88.500
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Strategi Pemasaran (Edisi 4) - Fandy Tjiptono
Rp168.000
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Service Management: Mewujudkan Layanan Prima (Edisi 4) - Fandy Tjiptono
Rp152.000
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Prinsip-prinsip Pemasaran (Jilid 2) (Edisi 12) - Philip Kotler
Rp452.000
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Prosedur Penelitian: Suatu Pendekatan Praktik - Suharsimi Arikunto
Rp110.000
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Rp115.000
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Metode Penelitian Public Relations dan Komunikasi - Rosady Ruslan
Rp96.000
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